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Legal · Privacy

Your data, respected by default.

How HarmonyX collects, uses, and protects your personal data — written in plain language, and kept aligned with Thailand's PDPA and international data-protection norms.

Last updated: 2026-09-26 v2.1
The short version

What you actually need to know

  • We never sell your data. Full stop — not to advertisers, data brokers, or anyone else.
  • Analytics is opt-in only. Nothing loads or tracks until you accept cookies — and you can change your mind anytime from the footer.
  • You control your data. Access, correct, export, or delete — email privacy@harmonyx.co and we respond within 30 days.
  • PDPA-aligned. Lawful bases, retention schedules, and international-transfer safeguards spelled out below.
On this page 01. Who we are02. Information we collect03. How we use your information04. Lawful basis (PDPA §24)05. Cookies and tracking06. Data sharing07. Data retention08. Your PDPA rights09. International transfers10. Changes to this policy11. Contact us

01Who we are

HarmonyX Solution Co., Ltd. ("HarmonyX", "we", "our") is a Thailand-registered company providing system integration, AI engineering, and deep tech services. We are the data controller for personal information collected via this website.

02Information we collect

  • Contact form submissions — name, email, phone, company, and your message.
  • Newsletter signups — email address and the page where you subscribed.
  • Career applications — information you choose to send when emailing careers@harmonyx.co.
  • Site usage analytics — only if you accept analytics cookies: pages viewed and navigation, via Google Analytics. Separately, our host Cloudflare records cookieless, aggregated page-view and performance metrics.

03How we use your information

  • Respond to your enquiry or job application.
  • Send the monthly insights newsletter (you can unsubscribe at any time).
  • Improve site content and performance based on aggregated, non-identifiable usage data.
  • Comply with legal obligations under PDPA and applicable laws.

04Lawful basis (PDPA §24)

We process personal data on the basis of your consent (explicit, for contact and newsletter), our legitimate interests (responding to inquiries directed at us), and where necessary to comply with legal obligations.

05Cookies and tracking

We use only strictly-necessary cookies by default. Google Analytics, loaded through Google Tag Manager, runs only after you accept analytics in our consent banner; nothing from Google loads before that. Once accepted it sets first-party cookies (_ga, _ga_*). We don't use it for advertising, and Google's advertising signals stay switched off. You can change your preference any time — — and withdrawing consent stops Google Analytics and deletes its cookies.

Separately, Cloudflare, which hosts this site, measures page views and performance with Cloudflare Web Analytics. It sets no cookies, does not track you across sites, and reports only aggregated figures.

06Data sharing

We do not sell your personal data. We share data only with: (a) infrastructure providers (Cloudflare for hosting and cookieless site metrics), (b) Google, for Google Analytics, only if you accept analytics cookies, (c) email service providers when configured, and (d) authorities when required by law.

07Data retention

Contact submissions are retained for up to 24 months. Newsletter subscriptions remain until you unsubscribe. Career applications are retained for up to 12 months unless you request earlier deletion.

08Your PDPA rights

You have the right to access, correct, port, restrict, or erase your personal data, and to withdraw consent. To exercise these rights, email privacy@harmonyx.co. We respond within 30 days as required by law.

09International transfers

Some service providers (e.g. Cloudflare and Google) are based outside Thailand. Where required by PDPA, we ensure adequate safeguards or rely on your explicit consent.

10Changes to this policy

We may update this policy from time to time. Material changes will be highlighted on this page and, where appropriate, communicated by email. When we bump the version, the cookie banner re-opens so you can review your choices.

11Contact us

Privacy questions: privacy@harmonyx.co
HarmonyX Solution Co., Ltd. — BLOCK 28, Building D Room 207, Bangkok 10330, Thailand

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