Puccha
AI Knowledge Assistant
AI that answers with proof, or hands you to a human — one governed knowledge layer for customers, teams, and their AI agents.
What we build with Puccha
Joint offerings
Knowledge base setup
Bring in PDFs (including scanned pages), Word, Markdown, CSV, and your website, structured so every answer cites the passage it came from.
Omnichannel rollout
Website widget, LINE, Messenger, WhatsApp, and email on one knowledge base, with hand-offs landing in a shared inbox for your team.
Knowledge-gap operations
A weekly routine for closing the questions Puccha could not answer, ranked by how many people asked — so coverage grows every week.
FAQ
Frequent questions
What stops Puccha from making things up?
Puccha answers only from your documents and links the source passage with every answer. When there is no source, it declines and routes the question to your people instead of guessing.
Which channels does Puccha support?
Your website via one script tag, plus LINE, Messenger, WhatsApp, and email — all drawing on the same knowledge base, in Thai and English.
Is Puccha suitable for regulated industries?
PDPA controls are built in, and your data is not used to train models. We help map your own policies and audit requirements onto the deployment.